Terms & Conditions

Effective Date: July 28, 2026

Welcome to Velmorajewelss.com. These Terms & Conditions govern your use of our website and the purchase of products offered through our online store. By accessing our website or placing an order, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

Throughout these Terms & Conditions, the terms "Company," "we," "our," and "us" refer to Velmorajewelss.com, while "customer," "user," and "you" refer to any visitor or purchaser using our website.

1. Business Information

Business Name: Velmorajewelss.com

Business Category: Jewelry & Watch

Email: Velmorajewelss@gmail.com

Phone: +91 7687072167

Business Address:
Dhanpota,
Police Station – Magrahat,
District – South 24 Parganas,
West Bengal – 743355,
India

GST Number: 19GOCPS4772B1ZO

2. Eligibility

To purchase products from our website, you must:

  • Be at least 18 years old or have permission from a legal guardian.

  • Provide accurate and complete information during registration or checkout.

  • Use the website only for lawful purposes.

  • Comply with all applicable laws and regulations.

We reserve the right to refuse service, cancel orders, or terminate accounts if we believe these conditions have been violated.

3. Products

Velmorajewelss.com offers a wide range of jewelry and watches, including but not limited to:

  • Rings

  • Necklaces

  • Earrings

  • Bracelets

  • Pendants

  • Jewelry Sets

  • Fashion Jewelry

  • Watches

  • Gift Collections

We strive to display product colors, designs, and specifications accurately. However, slight variations may occur due to photography, monitor settings, lighting, or manufacturing processes.

Natural stones and handcrafted jewelry may exhibit slight differences in color, texture, or finish, making each piece unique.

4. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice.

While every effort is made to ensure pricing accuracy, we reserve the right to correct any pricing errors.

If an incorrect price has been displayed, we may:

  • Contact you before processing your order.

  • Cancel the order.

  • Issue a full refund if payment has already been received.

Applicable GST and taxes will be charged according to Indian law.

5. Orders

After placing an order, you will receive an order confirmation via email or SMS.

Order confirmation does not guarantee acceptance.

We reserve the right to cancel or refuse any order due to:

  • Product unavailability

  • Payment issues

  • Pricing errors

  • Suspected fraudulent activity

  • Incorrect customer information

  • Violation of these Terms

If payment has already been made, any approved refund will be processed according to our Refund Policy.

6. Payment

We accept secure payment methods available during checkout, which may include:

  • UPI

  • Debit Cards

  • Credit Cards

  • Net Banking

  • Digital Wallets

  • Cash on Delivery (where available)

Payments are processed through trusted third-party payment gateways.

Velmorajewelss.com does not store your complete payment card information.

7. Shipping

Orders are processed within our normal business schedule.

Delivery times depend upon:

  • Customer location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Unexpected logistical delays

Estimated delivery times are only estimates and are not guaranteed.

Customers are responsible for providing an accurate delivery address.

Additional shipping charges may apply for remote locations.

8. Order Cancellation

Customers may request cancellation before the order has been dispatched.

Once an order has been shipped, cancellation may not be possible.

Velmorajewelss.com reserves the right to cancel any order if:

  • Inventory is unavailable

  • Fraud is suspected

  • Payment verification fails

  • Shipping restrictions apply

9. Returns & Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

Returned products must generally:

  • Be unused.

  • Be in original packaging.

  • Include all accessories and invoices.

  • Meet our return eligibility criteria.

Refund timelines may vary depending on the payment method and banking procedures.

10. Warranty Disclaimer

Unless specifically mentioned on a product page, products sold by Velmorajewelss.com are not covered by an extended manufacturer warranty.

Any warranty provided will be clearly described on the respective product page.

Normal wear and tear, accidental damage, misuse, water damage, or unauthorized repairs are not covered.

11. Product Care

Customers should carefully follow any product care instructions provided.

Improper storage, exposure to chemicals, perfumes, excessive moisture, or rough handling may affect the appearance and longevity of jewelry and watches.

Velmorajewelss.com shall not be responsible for damage caused by improper use or maintenance.

12. User Accounts

Users are responsible for maintaining the confidentiality of their account credentials.

You agree to:

  • Keep your password secure.

  • Notify us immediately of unauthorized access.

  • Provide updated account information when necessary.

We are not responsible for losses resulting from unauthorized account use.

13. Intellectual Property

All content available on Velmorajewelss.com, including but not limited to:

  • Logos

  • Product images

  • Website design

  • Graphics

  • Icons

  • Text

  • Videos

  • Layout

  • Software

  • Product descriptions

is the intellectual property of Velmorajewelss.com or its licensors and is protected under applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

14. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Upload malicious software.

  • Interfere with website functionality.

  • Submit false information.

  • Violate intellectual property rights.

  • Resell products without authorization.

  • Use automated bots without permission.

Violation may result in suspension or permanent termination of access.

15. Limitation of Liability

To the maximum extent permitted by law, Velmorajewelss.com shall not be liable for:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Business interruption

  • Loss of profits

  • Loss of goodwill

  • Data loss

  • Delayed deliveries caused by third parties

Our total liability shall not exceed the purchase price paid for the affected product.

16. Third-Party Services

Our website may integrate with third-party providers including:

  • Payment gateways

  • Shipping partners

  • Analytics providers

  • Marketing platforms

Their services are governed by their own terms and privacy policies.

Velmorajewelss.com is not responsible for third-party policies or practices.

17. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and processing of information in accordance with our Privacy Policy.

18. Force Majeure

We shall not be liable for delays or failures caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Earthquakes

  • Fire

  • Government restrictions

  • Strikes

  • Pandemic events

  • Transportation disruptions

  • Internet failures

  • Power outages

19. Indemnification

You agree to indemnify and hold harmless Velmorajewelss.com, its owners, employees, affiliates, partners, and service providers from any claims, liabilities, damages, losses, costs, or expenses arising from:

  • Your misuse of the website.

  • Violation of these Terms.

  • Infringement of third-party rights.

  • Fraudulent activities conducted using your account.

20. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts located in South 24 Parganas, West Bengal.

21. Changes to These Terms

Velmorajewelss.com reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice.

Any revised Terms become effective immediately upon publication on the website.

Continued use of the website after changes constitutes acceptance of the updated Terms.

22. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Velmorajewelss.com

Email: Velmorajewelss@gmail.com

Phone: +91 7687072167

Address:
Dhanpota,
Police Station – Magrahat,
District – South 24 Parganas,
West Bengal – 743355,
India

GST Number: 19GOCPS4772B1ZO

We are committed to providing a secure, transparent, and trustworthy shopping experience. Thank you for choosing Velmorajewelss.com for your jewelry and watch purchases.